Midland Claims Awarded Customer Service Excellence Award

2011 Roche Jaune Awards-From Left, James A Marsh, Michael J Marsh, Judith Hosford and Barbara K Marsh

Midland Claims Service, Inc and Industrial Injury Claims has been awarded the Customer Service Excellence Award from the Billings Chamber of Commerce/CVB for the year 2011.  Read the Chamber’s announcement. The management and staff of the company is thrilled and humbled by the award.  For a company that specializes in the administration and handling of claims, in a city that features national customer service call centers in the financial, cable television and other business sectors along with hundreds of other businesses historically associated with customer service, this is one of the first times ever that a claims company has been blessed with such a cherished award.  This is another validation that the company’s implementation of “Beyond Best Practices” works…not only for the self-insured organizations and insurance companies for whom we work, but also for the injured workers and their families.  Thanks to the Chamber and the Roche Jaune committee for this award and recognition.