ABOUT MCSi and IIC
CSM Corporation dba Midland Claims Service, Inc. and Industrial Injury Claims®
What makes us different? One State. One Mission. Three Generations. Decades of Consistent Results.
MCSi's three generations: (top from left) Michael J Marsh, Lauren K Marsh; bottom from left Barbara K Marsh and James A Marsh
MCSi and IIC specialize in claims investigation and administration in one state, Montana. Consulting services are provided on a national basis, including claim-oriented expert witness evaluation and testimony, file review, program review/audit/design, procedure creation / refinement and software, user interface database design and testing services.
Industrial Injury Claims® and Workers' Compensation Claims
Mission
Provide world class workers' compensation claims services in the State of Montana with the highest level of local expertise, engagement and involvement.
Vision
Favorably impact the lives of recovering workers and the financial results of client partner organizations through "Humanizing the Workers' Compensation Process".
Values
- Truth and honesty in every interaction and transaction.
- Professional conduct.
- Inquisitive, insightful and thorough investigative processes.
- Serve as the hub of communications on claims for all stakeholders to the maximum extent allowed.
- Create a claims environment that encourages the team approach to resolution.
- Engaged in the review of and creation of quid pro quo state laws and regulations.
- Give back to the community.
- Encourage and administer workers' compensation education and recruiting.
Redefining Best Practices®
Humanizing The Workers' Compensation System
INVESTIGATION.COMMUNICATION.RESOLUTION.®
For more information about please review our website:
WHY CHOOSE US FOR YOUR MONTANA CLAIMS?
First: We ONLY do Montana Workers' Compensation. On purpose. We are proud of our efforts to Humanize the Workers' Compensation system. We know the MT system, we enjoy a strong relationship with the regulators, we are deeply involved from a variety of approaches in the law making process. We are directly involved with both self-insurance and insurance trade associations, economic development organizations and local and state chamber of commerce organizations.
As a single state, predominantly single line claims facility, how much impact do we have?
Our knowledge of the system is augmented by our direct claims experience. As of 12/31/2024, we have been responsible for 34,735 Montana workers' compensation claims. Our staff has been responsible for direct, wet signature processing 315,143 of claims payment checks for $144,183,000. All by hand. All paper. All in person.
The majority of our client organizations and employers have chosen specifically to carve Montana out of their national agreements...selecting Midland Claims Service, Inc. and Industrial Injury Claims® as their sole specialty claims service provider. If you have Montana workers' compensation exposure, call us.
WHAT DO OTHERS SAY?
"I have worked with Industrial Injury Claims in my previous life as an HR professional and WC case manager myself as well as for the year prior to us switching and they have all been helpful and transparent with claims and dollars to ensure that the injured worker gets back to work as quickly and safely as possible and they continue to be one of best agencies in the business." - Manager of Occupational Health Clinic in self-funded hospital.
"There is no one better in this system (Montana) than you” – National WC Consultant