ABOUT MCSi and IIC

CSM Corporation dba Midland Claims Service, Inc. and Industrial Injury Claims®

What makes us different? One State. One Mission. Three Generations. Decades of Consistent Results.

Michael J, James A and Lauren K Marsh
MCSi's three generations: (from left) Michael J Marsh, James A Marsh and Lauren K Marsh

MCSi and IIC specialize in claims investigation and administration in one state, Montana. Consulting services are provided on a national basis, including claim-oriented expert witness evaluation and testimony, file review, program review/audit/design, procedure creation / refinement and software, user interface database design and testing services.

Industrial Injury Claims® and Workers' Compensation Claims

Mission

Provide world class workers' compensation claims services in the State of Montana with the highest level of local expertise, engagement and involvement.

Vision

Favorably impact the lives of recovering workers and the financial results of client partner organizations through "Humanizing the Workers' Compensation Process".

Values

Truth and honesty in every interaction and transaction.

Professional conduct.

Inquisitive, insightful and thorough investigative processes.

Serve as the hub of communications on claims for all stakeholders to the maximum extent allowed.

Create a claims environment that encourages the team approach to resolution.

Engaged in the review of and creation of quid pro quo state laws and regulations.

Give back to the community.

Encourage and administer workers' compensation education and recruiting.


  • Redefining Best Practices®
  • Humanizing The Workers' Compensation System
  • INVESTIGATION.COMMUNICATION.RESOLUTION.®

For more information about please review our website: 

Midland Claims Service, Inc. and Industrial Injury Claims®

WHY CHOOSE US FOR YOUR MONTANA CLAIMS?

We are proud of our efforts to Humanize the Workers' Compensation System. We know the system, we enjoy a strong relationship with the regulators, we are involved from a variety of approaches in the law making process and we are directly involved with both trade associations, economic development organizations and insurance organizations.

As a single state, predominantly single line claims facility, how much impact do we have? 

Our knowledge of the system is augmented by our direct claims experience. As of 12/31/2022, we have been responsible for 34,415 Montana workers' compensation claims. Our staff has been responsible for direct, wet signatures on 112,772 claims payment checks for over $66,390,000.

The majority of our client organizations and employers have specifically chosen to carve Montana out of their national agreements...selecting Midland Claims Service, Inc. and Industrial Injury Claims as their local specialty claims service provider. If you have Montana workers' compensation exposure, call us.