News & Blog

A Leader in Healthcare and Senior Living Retires – Kent Burgess

Kent Burgess, CEO of St. John’s Lutheran Ministries, has announced his retirement after 25 years.  He has been a leader in healthcare and in developing new, innovative ways to provide for seniors.

We have worked with Kent and his staff at St. John’s since late 2001, handling all of their workers’ compensation claims through the self-insured group Montana Health Network Workers’ Compensation Insurance Trust.  The folks at St. John’s are a remarkable group.  The level of professionalism and caring that they show to all levels of seniors is amazing. And from a workers’ compensation standpoint, they have been right there with us with safety and prevention programs as well as early return to work and stay at work programs. St. John’s was one of the first to embrace our program of tracking and improving the initial reporting process following a number of studies that documented a direct correlation between the number of days delay between an incident and the FROI and the ultimate cost of the claim.  We feel so positive about the St. John’s organization that almost every employee of our company has had someone in residence at one of the many living situations there.

Coincidentally, another leader at St. John’s that has retired recently is Marlene Moran.  Ms. Moran has been such a professional that it is an understatement to say that she was a pleasure to work with.  

We wish Marlene and Kent the very best as they pursue life-long interests in their retirement years.

Workers’ compensation claims can be rigorous, challenging and at times litigious line of work.  Since 2001, we have been responsible for nearly 28,000 WC claims in Montana, with total incurred losses valued at $125,000,000.  While challenging, however, we have been blessed as an organization. Having the positive opportunity to work with employer leaders that share in the philosophy to focus efforts as much as possible to help those legitimately injured workers through the system, achieve the best healing possible, minimize days recovering workers’ must have away from work and work collaboratively to create / maintain the safest possible workplace and culture as possible is humbling and an affirmation that doing what we do, workers’ comp claims, can make a difference for many people in the community.  Mr. Burgess and Ms. Moran are two of those individuals.

Read the article published by the Billings Gazette about Mr. Burgess @ http://billingsgazette.com/lifestyles/health-med-fit/st-john-s-lutheran-ministries-ceo-burgess-retiring-after-years/article_b11d2ef4-804c-5312-84bc-42d3503fbf1b.html .

Midland Claims Service, Inc. and Industrial Injury Claims have provided financial support to St. John’s.  Please consider giving to the organization, their track record of helping seniors is unparalleled. Read about this fine organization @ http://www.sjlm.org/ .