Midland Claims - Billings Chamber of Commerce Employer of the Year

It is not often that a relatively small claims office / TPA in a small city is honored among 1,800 business representatives. But that's what took place this year with Midland Claims Service, Inc. 

The employees of Midland put together an application for their company to the Billings Chamber of Commerce. The application was for the company to be considered among the 1,300 member businesses for consideration of the honor of Employer of the Year. Considering the high quality of businesses in the Billings area, Chamber members employing more than 50,000 people, they thought the chances were slim.


The Billings Gazette publication with articles about all of the honorees can be viewed at https://issuu.com/billingsgazette/docs/link_march-may_2018_online 

The company has been fortunate to have been recognized a number times in the past. 

In 2017, Midland Claims Service, Inc. and Industrial Injury Claims® was awarded the Family Business Award by Montana State University - Bozeman. The company was recognized for three generations of family involvement dating back to the early 1960's, world class customer service, involvement in workplace safety efforts through WorkSafeMT, Inc., and a process to empower recovering workers to achieve optimal outcomes. Beyond Best Practices®.

At the 2016 Governor’s Conference on Workers’ Compensation, held August 24 – 26, 2016 at the Big Sky Resort, Michael J. Marsh, RPA, CPIA was presented with the Governor’s Achievement Award for Outstanding Workers’ Compensation Professional. The award was given in recognition of Michael’s “Integrity and Professionalism in the field of Workers’ Compensation”. Presentation of the award was performed by Lieutenant Governor Mike Cooney, and is the first award of its kind presented in the 100 plus years of workers’ compensation in Montana.

Mr. Marsh, President of Billings-based Midland Claims Service, Inc. and Industrial Injury Claims®, is a licensed Adjuster, Insurance Producer and Workers’ Compensation Examiner in Montana. Michael returned to Montana in 1999 after 15 successful years in the insurance industry in California where he was an insurance company executive responsible for underwriting and claims in 35 states. In addition to his claims company, he is an active volunteer in Billings and in the state. Michael is currently serving as a member of the Pharmacy Formulary Study Group with the MT Dept. of Labor for the Governor’s Advisory Council on WC and he is proudly serving as the Chairman of non-profit social change organization WorkSafeMT, Inc. (www.worksafemt.com). On a national basis, Mr. Marsh was recently elected to the position of Regional Vice President for the National Association of Independent Insurance Adjusters (www.naiia.com).

Midland Claims Service, Inc. and Industrial Injury Claims®, (“MCSi”), is the largest claim services provider for self-insured workers’ compensation administration serving exclusively in the state of Montana since late the 1940’s. The company is an active member in both the Billings, Yellowstone Area and Montana Chamber of Commerce organizations, Big Sky EDA, NFIB, NAIIA, CLM, and Affiliated Adjusters, and was once again in 2019 named to the A.M. Best Directory of Recommended Insurance Adjusters.


Midland Claims Service, Inc

Industrial Injury Claims®

Investigation.Communication.Resolution. ®

PO Box 20151

Billings, MT 59104

(406) 656-9960