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    Investigation.Communication.Resolution ®
    Industrial Injury Claims®

    Full-line claims investigation and administration services
    P:  (406) 656-9960    F: (406) 656-9983


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    Midland Claims Service, Inc.
    Redefining Best Practices®

    Quality, customer-driven claims services in the State of Montana since the 1940's


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    Award Winning Customer Service
    Our Mission: Excellence

    Award winning customer service


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    In Montana Since The 1940's

    Property, Casualty and Workers' Compensation Claims In Montana Since The 1940's


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    World Class Experience, Small Town Personal Attention
    Billings, Montana

Company

Property, Casualty and Workers’ Compensation claims, with full self-insured program claims management.

Service Territory

MCSi primarily operates in the territory of Montana.  Specific assignments can be arranged in North Dakota, South Dakota, Wyoming and other states.

Contact MCSi

Phone: (406) 656-9960
Fax: (406) 656-9983
E-mail: Michael J. Marsh, RPA, CPIA

Best’s Recommended Insurance Adjusters

Best.Logo_.Adjuster10Our experience has shown that no one company can provide everything for every client. We have two specialties: 1. P/C investigation and litigation/mediation service and 2. Workers’ Compensation claims administration for self-insured companies and organizations with exposure in Montana. We specialize in one jurisdiction, Montana. By partnering with our self-insured clients, through timely, sophisticated reporting and on-going, daily communication, we are able to assist them in reducing their MT WC costs, significantly reduce their average cost per case and fully implement Stay At Work / Return To Work programs and advanced loss control efforts.

 

Latest Blog Posts
Marsh Speaks To National Council of Self-Insurers

Mr. Michael Marsh – Speaker at the 2017 National Council of Self-Insurers Annual MeetingMr. Michael Marsh, President, Midland Claims Service, Inc. and Industrial Injury Claims® was recently a featured speaker at the 2017 annual meeting of the National Council of … Continued

Kids’ Chance – Montana

We are in a complicated, eye opening, sometimes stressful, always filled with new and different situations kind of business.  MCSi / IIC administrate workers’ compensation claims in Montana. There have been situations that would challenge even the strongest of tummies. … Continued

Medicare Advantage Plans Impact Upon Liability and WC Claims

Medicare Beneficiaries Show Significant Increase in Participation in Medicare Advantage ProgramsFor payers (insurance companies, self-insured organizations and TPAs) handling liability and workers’ compensation claims, it has become more important than ever to include in the claim handling process the investigation … Continued

Honoring Workplace Safety

It is such a blessing and honor to work with fine organizations such as SCL Health. In the 2016 article linked below, SCL is highlighted for their serious efforts to improve the safety of the workplace for their associates. Workplace … Continued

Cost Per Service Is Not Effective

Total agreement with this blog post by Joe Paduda from the perspective of a workers’ compensation Third Party Administrator.Motivating and providing incentives for excellent outcomes is far less expensive overall than negotiating individual encounter rates. Individual encounter price per service encourages … Continued

Independent Adjusters Handle Billions of Dollars In Claims

A recent article from Property Casualty 360 talks about a recent study which identifies that independent adjusting companies and staff handle billions of dollars in claims annually.  Generally, independents have a wide range and many years of experience as they … Continued

Marsh Receives First Ever Governor’s Achievement Award

At the 2016 Governor’s Conference on Workers’ Compensation, held August 24 – 26, 2016 at the Big Sky Resort, Michael J. Marsh, RPA, CPIA was presented with the Governor’s Achievement Award for Outstanding Workers’ Compensation Professional.  The award was given … Continued

Marsh Elected As NAIIA Western Region Vice President

Michael Marsh was elected as the Western Regional Vice President of National Association of Independent Insurance Adjusters (“NAIIA”).  NAIIA is an 80 year old organization that covers the entire United States with its membership who provide claims and risk management … Continued

Back To Basics – Humanizing the Workers’ Compensation System

The following is a presentation to the Montana Governor’s Labor Management Advisory Council on Workers’ Compensation, June, 2016. We have previously addressed the LMAC on topics including initial lost time payment period, Plan inconsistencies, subrogation, medical fee schedules and the … Continued