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    Investigation.Communication.Resolution ®
    Industrial Injury Claims®

    Full-line claims investigation and administration services
    P:  (406) 656-9960    F: (406) 656-9983

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    Midland Claims Service, Inc.
    Redefining Best Practices®

    Quality, customer-driven claims services in the State of Montana since the 1940's

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    Award Winning Customer Service
    Our Mission: Excellence

    Award winning customer service

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    In Montana Since The 1940's

    Property, Casualty and Workers' Compensation Claims In Montana Since The 1940's

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    World Class Experience, Small Town Personal Attention
    Billings, Montana


Property, Casualty and Workers’ Compensation claims, with full self-insured program claims management.

Service Territory

MCSi primarily operates in the territory of Montana.  Specific assignments can be arranged in North Dakota, South Dakota, Wyoming and other states.

Contact MCSi

Phone: (406) 656-9960
Fax: (406) 656-9983
E-mail: Michael J. Marsh, RPA, CPIA

Best’s Recommended Insurance Adjusters

Best.Logo_.Adjuster10Our experience has shown that no one company can provide everything for every client. We have two specialties: 1. P/C investigation and litigation/mediation service and 2. Workers’ Compensation claims administration for self-insured companies and organizations with exposure in Montana. We specialize in one jurisdiction, Montana. By partnering with our self-insured clients, through timely, sophisticated reporting and on-going, daily communication, we are able to assist them in reducing their MT WC costs, significantly reduce their average cost per case and fully implement Stay At Work / Return To Work programs and advanced loss control efforts.


Latest Blog Posts
2014 – Merry Christmas and Happy Holidays

We are so proud of our staff.  At each position, every level, each of the individuals that work at Midland Claims Service, Inc. and Industrial Injury Claims® work hard to foster a communicative, collaborative environment in the claims process, diligently … Continued

Workers’ Comp Wish List

Excellent, albeit a bit “pie in the sky”, list of issues that would provide additional smoothing of the workers’ compensation system, regardless of jurisdiction. We have worked with our self-insured clients for the past decade on nearly every one of … Continued

Medicare and Workers’ Compensation Conflict

The Medicare Secondary Payer Act continues to complicate the workers’ compensation process.  Essentially, the Act requires that any treatment for a workers’ compensation injury or disease be provided and paid for by the WC payer, with Medicare serving as a … Continued

The “Ideal” Job for a Workers’ Compensation Adjuster

Recently, we read an article that gave us encouragement in the workers’ compensation claims business. The article, “The Ideal Workers’ Compensation Adjuster Job”, was written by Michael B. Stack, CPA, a principal in Amaxx Risk Solutions, Inc. Midland Claims Service, … Continued

Marsh to present at CLM Claims College September 2014

For Immediate ReleaseAugust 29, 2014Mr. Michael Marsh to Speak at the 2014 CLM Claims College Mr. Michael Marsh, President, Midland Claims Sevice, Inc. and Industrial Injury Claims® will be a speaker at the School of Worker’s Compensation.  The Claims College … Continued

Montana WC Costs Continue To Rise

Yep, Montana remains one of the most expensive Workers’ Compensation states in the United States…and while safety messaging from Work Safe MT has been helping to further the trend of declining claim frequency, a number of challenges continue to combine … Continued

Hail Storm Hits Billings – May 18, 2014

Billings was hit with a moderate hail storm Sunday evening, approximately 5 pm on May 18, 2014.  Hail was pea size to golf ball size.  Moderate damage has been noted all over the city.  Significantly larger hail was noted to … Continued

Bill Zachry and Internet Explorer in BusinessInsurance.com

From Business Insurance, advice from the Feds to not use Microsoft Internet Explorer until security hole is patched. And on the cover, our friend and well-respected collegue William M Zachry (Risk Manager of the Year). http://www.businessinsurance.com/article/20140428/NEWS07/140429844

Montana – Costly Results

Montana is well known as a difficult jurisdiction for property, casualty and workers’ compensation claims.  Not only is the Supreme Court one of the most liberal (pro plaintiff) in the nation, they aren’t afraid to make ‘new law’ at times. … Continued